Frequently Asked Questions
Everything you need to know about your COMMAS experience.
What is the standard shipping timeframe?
We offer worldwide express shipping. Domestic orders typically arrive within 3-5 business days, while international shipments may take 7-10 business days depending on the destination.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our relaxed-fit collections.
Are your materials sustainably sourced?
Yes, sustainability is at our core. We prioritize natural fibers like organic linen, recycled nylon, and ethically sourced wool to ensure high quality with a lower environmental impact.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes, and we will do our best to accommodate.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.